Terms of Service

Who this agreement is between

These terms are an agreement between your gym (“you”) and Rotation Master, based in Seattle, Washington, USA (“Rotation Master”, “we”, “us”).

“Your gym” means the gym, club or business that uses Rotation Master, together with the people it lets sign in. The person who accepts these terms for your gym confirms that they are allowed to, for example as its owner or a manager.

Your gym accepts these terms by signing in to Rotation Master or by letting its staff use it. If you don’t agree with them, please don’t use Rotation Master, and do tell us why.

Three other pages are part of this agreement: the Privacy Policy, Data we collect and the Data Processing Addendum.

Early access

Rotation Master is still being built. We add and change features often, and some things may not work the way you expect. While it is in early access it is free (see Fees).

Telling us what is wrong or missing is the most useful thing you can do. Email info@rotation-master.com, the address at the bottom of every page in the app, or use Contact in the app itself.

Accounts and who can sign in

• We set up your gym’s workspace and its first admin account with you. After that, your gym’s admins decide who can sign in and what each person can do.
• Everyone gets their own account. Please don’t share sign-in details.
• Keep passwords private, and tell us straight away if you think someone has signed in who shouldn’t have.
• Your gym is responsible for what happens under its accounts: make sure the people you add follow these terms, and remove people who leave.
• Rotation Master support can open and change your gym’s workspace. We do that only to set it up, to do what you ask, to fix problems and to keep Rotation Master secure.

Your gym’s data

Everything your gym puts into Rotation Master (schedules, classes, rotations, equipment, coaches’ names and staff accounts) belongs to your gym. We call it “your data”.

• You give us permission to store, copy, show and process your data only as needed to run Rotation Master for you, to support you and to keep it secure. That permission ends when your data is deleted.
• We don’t sell your data, use it for advertising or show it to other gyms.
• For the personal information in your data, we act on your gym’s behalf, as its “processor” or “service provider”. The Data Processing Addendum sets out exactly how.
• We count how Rotation Master is used, for example how often each page is opened, to improve it. Those counts never include what is in your schedule, and anything we share from them (say, “most gyms use the Timeline”) never identifies your gym or anyone in it.
• Your gym is responsible for having the right to put its data in, and for telling its staff that their names and work schedules are kept in Rotation Master.

What not to put in Rotation Master

Rotation Master is built for schedules. It isn’t built to hold sensitive information, so please don’t enter:

• athletes’ personal information, such as their names, dates of birth, photos, contact details or medical notes;
• health or injury information about anyone;
• payment card, bank account or government ID numbers;
• passwords or other secrets.

If something like this gets in by mistake, delete it, or ask us and we’ll help.

Using Rotation Master properly

Please don’t, and don’t let anyone else:

• use Rotation Master for anything unlawful;
• try to get into another gym’s data, or into accounts that aren’t yours;
• probe, test or get around its security, including the browser check, unless we have agreed to it in writing;
• overload it, or use bots or scripts to copy content from it;
• copy, resell or rent out Rotation Master, or use it to build a competing product;
• upload viruses or other harmful code.

If you come across a security problem, please tell us at info@rotation-master.com. We’re grateful when people do.

Fees

• Rotation Master is free during early access.
• If we decide to charge, we’ll tell your gym’s admins the price, and what it includes, at least 30 days before any charge.
• Nothing is charged unless your gym agrees to the price. If you don’t, you can leave and take a copy of your data with you.
• When paid plans start, their payment terms will be added here, and card payments will be handled by a payment provider rather than by us.

Keeping it running, and support

• We work to keep Rotation Master available and your data safe. During early access, though, we can’t promise that it will always be available, fast or free of errors.
• Sometimes we need to take it offline briefly for updates. We try to do that outside gym hours.
• The companies we rely on, listed on Data we collect, can have outages that affect us.
• Keep a printed copy of any schedule your gym can’t run without. That is what the print buttons are for.
• Support is by email. We aim to reply within two business days.

Changes to Rotation Master

We may add, change or remove features. If a change would take away something your gym relies on, we’ll tell you before it happens whenever we can.

Ideas and feedback

If you send us ideas or suggestions, we may use them to improve Rotation Master without owing you anything for them. Thank you: it is how Rotation Master gets better.

Who owns what

Rotation Master itself, meaning the software, its design, its name and its logo, belongs to us. While these terms apply, your gym may use it to run the gym. Your data stays yours (see Your gym’s data).

Confidentiality

We treat your data, and anything else you share with us that isn’t public, as confidential. We share it only as these terms and the Privacy Policy describe, or when the law requires it.

Ending this agreement

• Your gym can stop using Rotation Master at any time. To close your workspace, email us from an admin’s address.
• We can suspend or end your gym’s access straight away if you seriously or repeatedly break these terms, if your use puts Rotation Master or other gyms at risk, or if the law requires it. Where it’s reasonable, we’ll warn you first.
• We can also end early access, or stop offering Rotation Master, with at least 30 days’ notice.
• When it ends, we keep your gym’s workspace for 30 days so you can ask for a copy of your data, and then delete it, as the Data Processing Addendum describes.
• The parts of these terms that are meant to last, such as ownership, the disclaimer, the limits on liability and the law that applies, keep applying afterwards.

Safety stays with your gym

Rotation Master helps you plan. It doesn’t run your gym. Your gym remains responsible for its athletes’ safety: supervision, coach-to-athlete ratios, spotting, setting up and checking equipment, and deciding who coaches what.

Warnings such as clashes are there to help, but Rotation Master won’t catch every problem, and a plan with no warnings isn’t necessarily safe. Check that a schedule makes sense before your gym uses it.

Disclaimer

Limits on liability

Claims about your data or use

If someone makes a claim against us because of data your gym put into Rotation Master, or because your gym broke these terms, your gym will cover our reasonable costs of dealing with it, including legal fees. We’ll tell you promptly about any such claim and work with you on it.

Law and disputes

These terms are governed by the laws of the State of Washington, USA, without regard to its rules about which law applies.

If there is a problem, please tell us first: most things can be sorted out by talking. If we can’t resolve it, any dispute will be decided by the state and federal courts in King County, Washington, and both of us agree to those courts’ jurisdiction.

If your gym is outside the United States and the law where you are gives you rights that an agreement can’t take away, you keep those rights.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. If a change matters, for example to fees or to how we use your data, we’ll email your gym’s admins at least 30 days before it takes effect. If your gym keeps using Rotation Master after that, it accepts the change. If it doesn’t want to, it can leave before then.

Everything else

• These terms, with the Privacy Policy, Data we collect and the Data Processing Addendum, are the whole agreement about Rotation Master and replace anything said before. Where they disagree about personal data, the Data Processing Addendum wins.
• If a court finds part of these terms unenforceable, the rest still applies.
• If we don’t enforce something straight away, we haven’t given up the right to.
• Your gym can’t transfer this agreement to someone else without our agreement. We may transfer it to whoever takes over Rotation Master, and we’ll tell you if that happens.
• Neither of us is responsible for delays caused by things outside our reasonable control, such as power cuts, internet or provider outages, or natural disasters.
• We send notices to your gym’s admins by email. Send yours to info@rotation-master.com.